We collect personal and financial information to provide, secure, and improve our services. This includes information you voluntarily provide, data collected automatically, and details received from third-party services.
INFORMATION YOU PROVIDE TO US
When you create an account, you share personal information such as your name, email address, and password. If you subscribe to a paid plan, we collect billing details and payment information. You may also provide optional profile details, upload data, and send us feedback or support requests through the app or website.
When you connect your financial accounts, you authorize us—via partners like Plaid—to access data such as balances, transaction history, and institution names. We never receive or store your login credentials. Your credentials are encrypted and handled securely by the data provider, not by Monday Call. You may also share budgets, goals, planned payments, and notes as part of using the Service.
If you contact us (e.g., for support, surveys, or inquiries), we collect the information you choose to share.
INFORMATION WE COLLECT AUTOMATICALLY
When using Monday Call, we collect technical and usage data such as your IP address, device type, browser, time zone, app version, and language settings. We also track how you use the app, including session durations, screen views, interactions with features, crash reports, and navigation flow. If location access is enabled, we may collect approximate or precise location data, depending on your settings.
INFORMATION FROM THIRD PARTIES
We may receive information from financial data providers (like Plaid), such as account balances and transaction data; from payment processors, such as transaction confirmations; from analytics or fraud prevention tools, such as device signals or behavioral patterns; or from login providers (e.g., Apple), depending on your settings. We may also enhance features by supplementing your data with anonymized or aggregated datasets.
